customer service Archives - Ros Jones - Coaching and Personal Development

The impact of poor communication in business and 8 ways to get better at it

Poor communication is at the heart of all our relationship problems from wars between countries, family relationships, and business relationships. In business, good communication is vital within the team itself and also with our customers and all of our contacts. The impact of poor communication in business Within the team, poor communication will result […]

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Great Customer Service is the Easiest Way to Grow Your Business

The easiest way to build your business is through consistently delivering great customer service. Inconsistent or bad customer service is the easiest way to destroy your business. We all know that lead generation or winning new customers, is essential for business growth. It’s also the most expensive and time-consuming part of growing your business. So,