business coach

Customer Service: Turning Prospects Into Raving Fans – 11th July 2025

From Customers to Advocates: Transform Your Customer Service Game   Exceptional customer service isn’t just the cherry on top – it’s the secret sauce that fuels lasting business success.   Why Attend This Workshop?   In today’s competitive world, it’s not enough to meet expectations. We need to exceed them and create experiences that leave

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Profit Booster Secrets to Growing Your Bottom Line – 20th June 2025

Boost Your Bottom Line with Proven Strategies   Every business owner dreams of more profit – but figuring out how to achieve it can feel like cracking a code. This workshop makes it simple, actionable, and effective.   What You’ll Learn:   🚀 Pinpoint Hidden Opportunities – We’ll map your customers’ journey to uncover areas

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Redesign Your Marketing Processes To Boost Sales Performance – 21st February 2025

A Balanced Business Success Workshop with Ros Jones   Is your marketing process powering your success? Do you need clarity on what marketing could do for your business and how to achieve this? Marketing means something different to each of us and yet it’s expected to deliver and get results. It can only do that

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The Knowing-Doing Gap: Why We Don’t Act on What We Know (And How to Fix It)

Have you heard of the knowing-doing gap? We’ve all been there! We know exactly what needs to be done – whether it’s starting that big project, reaching out to a potential client, or making time for self-care – but somehow, we just don’t do it. We tell ourselves we’ll start tomorrow, next week, or once

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6 Strategies for Business Owners to Overcome the Crisis of Burnout and Stress

Running a business can be incredibly rewarding, but it also comes with its fair share of challenges and pressures. Business owners are increasingly facing a crisis of burnout and stress, which can have detrimental effects on both their well-being and the success of their ventures. In this blog, I share some alarming statistics on burnout

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